Direct and coordinate the activities of all security personnel.
Ensure that all security staff provides services that are above and beyond for customer satisfaction and retention.
Ensure the safety and security of guests, staff, visitors and contractors at all times.
Liaise with all department heads to ensure hotel employees are adhering to established security procedures.
Record and notify all risks, deviations from hotel safety standards and any untoward incidents.
Track departmental safety records and document medically treated and non-treated injuries.