As a Cluster Manager - Bancassurance your responsibilities will be:
🧭 Strategic Sales
Drive insurance product sales through bank branches and relationship managers
Achieve monthly, quarterly, and annual sales targets.
Develop and execute bancassurance sales strategies aligned with bank goals
🤝 Relationship Management
Build strong ties with bank staff, including branch managers and relationship officers
Conduct regular engagement sessions to motivate and train bank personnel
Resolve channel conflicts and ensure smooth collaboration between bank and company
📊 Performance Monitoring & Reporting
Track sales performance across branches
Analyze conversion ratios, lead quality, and product mix
Share actionable insights with senior leadership and adjust strategies accordingly
🎯 Training & Capability Building
Organize product and sales training for bank staff
Ensure compliance with regulatory norms and ethical selling practices
Promote cross-selling and upselling through skill enhancement
🧩 Market Intelligence & Product Feedback
Gather customer and banker feedback to refine product offerings
Monitor competitor activity and suggest tactical responses
Collaborate with product teams to tailor insurance solutions for bank customers
📍 Operational Excellence
Ensure timely issuance of policies and resolution of service issues
Maintain documentation and audit readiness across all sales activities
Drive digital adoption for smoother customer onboarding and servicing
👥 Team Management & Leadership
Lead, coach, and inspire a team of Relationship Officers to consistently exceed sales targets and deliver exceptional customer service
Foster a performance-driven culture by setting clear KPIs, conducting regular reviews, and recognizing top performers to boost morale and accountability
