Responsible for the smooth operation of the floor assigned.
Responsible for the performance of floor boys.
Supervise Room Attendants
Organises and facilitates the room-making process.
Daily allocation of rooms and deep cleaning tasks to team members.
Responsible for the cleanliness of guest rooms, corridors, and heart of the house area of the floor.
Checks the occupied and departure rooms, giving special attention to guest needs.
Ensures that the entire operation is performed as per the laid down standards.