Guest Service Associate ( Housekeeping )

Job Description

Reports check out rooms immediately after inspection by phone call to HK office.

Cleans guest rooms according to the procedure.

Ensures that guest preferences are met all the time.

Picks up a service area, pantry, corridors and exit stairwells on a regular basis.

Keeps the service area, pantry and trolleys clean and tidy.

Exchanges the linen with laundry and linen room.

Ensures laundry, dry cleaning and pressing are delivered.

Reports fixture or other items that need maintenance repair to HK office.