Supervising Staff: Making sure jobs are done efficiently by overseeing the housekeeping team.2) Training &
Development: Giving continuous training opportunities to employees so that they can improve on their skills and performance levels.
Scheduling: Ensuring enough coverage and efficiency by creating work schedules for hotel maids.
Inventory Control: Ensuring that goods used for cleaning and equipment are always available so as not to affect the efficiency of operations.
Budgeting: Creating and managing financial plans for housekeeping departments to minimize expenses while maximizing resource use.
Quality Assurance: Setting up guidelines for cleanliness throughout the premises.
Guest Contentment: Keeping the rooms tidy and ensuring public spaces provide a certain level of comfort according to what guests expect or even higher than their expectations.
Regulatory Compliance: Observing health standards within work places required by law as well as those set by relevant authorities in relation to accommodation establishments’ activities involving cleanliness; also covering safety precautions during such operations.
Co-ordination: Working together with other sections like front office department and maintenance unit among others when dealing with customers’ requests and complaints besides maintaining facility standards at large.
Checking: Regularly inspecting visitor rooms together with common areas looking out for any shortcomings which need correction besides ensuring conformity to laid down rules or regulations.
Trouble Shooting: Promptly solving guest problems related with cleanliness service delivery
Staff Appraisal: Assessing how well workers perform tasks assigned them so far then giving comments aimed at enhancing future performance levels within this particular area of operation called housekeeping.
Supplier Relationship Management: Establishing good ties between suppliers while bargaining prices charged against various commodities especially those needed most during cleaning exercises.
