E-Commerce Executive

Job Description

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Listing & Catalog Management: Create, update, and optimize product listings and catalogs on Amazon, Flipkart, and Myntra to improve search rankings and sales.  Sales & Promotion: Develop and implement pricing strategies, promotions, and sponsored product campaigns to drive sales and revenue.  Order & Inventory Management: Oversee daily operations, including order processing, tracking shipments, and coordinating with warehouse teams for accurate and timely inventory updates and fulfillment.  Customer Service: Provide customer support, respond to inquiries, and ensure a positive customer experience to maintain high satisfaction levels.  Performance Analysis: Analyze sales metrics, customer behavior, and market trends to identify opportunities for improvement and make data-driven decisions.  Marketplace Operations: Secure the "Buy Box" on marketplaces and manage aspects like chargebacks and fees to enhance profitability.  Coordination: Liaise with marketing, design, and sales teams to create engaging content and execute promotional strategies.  Required Skills E-commerce Platform Knowledge: Proficiency in navigating and utilizing the features of marketplaces like Amazon, Flipkart, and Myntra.  Analytical Skills: Ability to analyze sales data, key performance indicators (KPIs), and market trends to guide strategy.  Communication Skills: Effective communication to coordinate with internal teams and provide excellent customer service.  Organizational Skills: Strong organizational skills for managing daily operations, including orders, inventory, and product listings.  Adaptability: The ability to understand market shifts and adapt strategies accordingly.