Home>Jobs>Duty Manager Job In Amritsar Punjab Qja2Qo

Duty Manager

Hot Job

Amritsar, Punjab

Regenta Place

Rs. 2.76 Lakhs - 3.0 Lakhs

Industry: Front Office
Designation: Duty Manager
Experience: 2 - 3 Year
Job Type: Full Time
Gender: Male
Posted On: 12-Jun-2024

Job Description

  • Greets the VIP guests of the hotel. As directed by the Front Office Manager, Performs special services for VIP Guests.
  • Assists in VIP’s arrival and departure in the absence of guest relation officers.
  • Checks cleanliness of lobby and public areas, lights, and as well as front office staff in proper and orderly appearance and behaviour.
  • Checks on registration cards of arriving guests and ensures all information should be filled on each card either by Guest Relation Officers or the guests.
  • Assists in sending guest messages or faxes.
  • Gives the instructions to the Night Reception, during the high occupancy periods, regarding walk-in guests and release rooms blocked because of no-shows
  • Assists in handling room lock problems.
  • Prepares and checks for VIP’s arrival and escorts guests to rooms.
  • Coordinates with all departments concerned to maintain Front Office functions properly.
  • Operates the front office computer system to assist front office attendants.
  • Checks group department, fit and ensures switchboard makes appropriate wake-up calls.
  • Handles guest complaints and other related problems and reports on the Assistant Manager’s logbook.
  • Assists reception, business centre, cashier, concierge, and bell captain during they are busy.
  • Answers guests’ inquiries, handles complaints, and attends to the needs of the guests
Copyright © 2024 Jobshubharambh (OPC) Pvt. Ltd.. All rights reserved.
Design & Developed by Bountiez